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Customer Feedback

We try to update our feedback page annually, please scroll down for our most recent feedback.

Name: Mrs K Ringham
Area: Beckenham


Thankyou Alan for installing our Alarm system last week. From the first contact to completing our Alarm it was a very easy and professional service.  We were happy with the quality of the work and the price was  very reasonable. A really friendly guy who went out of his way to ensure we were happy and guide us through using our alarm.  I was expecting unsightly wires, but Alan has done a fantastic job at keeping them 
to a minimum and neat.  Excellent job, will not hesitate to recommend you to friends.  Wish you all the best. p.s. I love the keyfobs, so easy to use!  


Name: Mrs H Sanders

Area: Bromley


Hi Alan, just wanted to say how pleased we are with the alarm you fitted for us. Really easy to use and at a very good price. I have already recommended you. Thanks again.



Name: Gill Sutton

Area: Surrey


Alan’s advice, knowledge and first class service has been much appreciated. Our alarm system was fitted efficiently and professionally with the minimum of fuss. Excellent value for money, combined with Alan’s easy going and helpful nature leaves us in no doubt other than to full recommend his services. 


Name: Rachel

Area: Orpington


Allen was very polite and patient from the first time he called to quote for the alarm.  He came across as very honest and I felt totally happy with him in the house with myself and my children.  The day of the fitting was very straight forward with minimal noise and disruption.  Plus he cleaned up after himself as well as I would have.  He has been very easy to get hold of since if I have had any questions although the system is very easy to operate.  I would have no hesitation in recommending him.  Comparatively he is also very competitively priced.   



Name: Mrs & Mrs Lee
Area: Orpington

We first met Mr Wright when he installed a telephone socket for us; both of us were very impressed by his neat and tidy work. We then decided to have a house alarm fitted and were very impressed by his professional work; again a neat and tidy job.The RIGHT price and the WRIGHT person. We would certainly have no hesitation in recommending him.


Name:  Moira Robinson

I am delighted with the alarm system - very easy to use. I really like the little fob, so much easier than having to press numbers on a key pad. Alan did a great job and there was no mess or disruption. He was very friendly and easy going and I would certainly recommend Vision Alarms. I thought the cost was very reasonable too.

Name: Kevin Watkins
Area: Orpington

Thanks so much for a very friendly and professional service.  The new alarm system looks fab! 


Name: Mr & Mrs Brown
Area: Orpington
We are very happy with the alarm system Alan fitted for us. It couldn’t be easier to use and came at a very reasonable cost. Alan is a friendly and genuine guy who provided a very professional service. We wouldn’t hesitate to recommend him to friends – we have already!



Name: Mr & Mrs Fagin
Area: Aldershot

“I have to say a massive thank you to both Alan and his wife Michaela for a fantastic service, from making initial contact to the very end. Alan fitted extra phone sockets, a Burglar Alarm as well as, installing flat screen TV’s in numerous rooms and recessing all the cables behind the wall to make it look much neater.  We could not have asked for more, the service Alan provided was second to none and it was an absolute pleasure to have him undertake the work we required.  I would, without question, use Alan again in the future and certainly recommend him to others. Best wishes Karen and Paul Fagin”.

Name: Mr Sachedina
Area:  New Addington
Hi Michaela, Just a short note to express our appreciation for a job done very well and to thank both you and Alan for a very friendly and professional service. Would not hesitate in recommending you. Thanks once again and speak to you in three months for carrying out work at my house. Regards Iqbal
Name: Polena

The work  was neatly and quickly finished, but I was particularly impressed by the professionalism in attitude and in the admin  –  replied to correspondence promptly, called before arriving, was punctual, stuck to the quote, left no mess.    Hassle-free service.


Name: Nigel Cosgrove
Area:  Orpington

In all our dealings to date, Vision Alarms have been first class.  From the initial installation through to a recent service visit, Alan and Michaela have been a pleasure to deal with and we would have absolutely no hesitation in recommending them.
Name: Matt and Hen Knight
Area:  London

We have been working with the Vision Telecom team for a number of years now, both on work projects and more recently on our own home renovation.  Alan ran new cabling throughout (for phone, tv, wireless internet, door entry system) and installed a new alarm for us.  He was very accommodating to our scheduling needs and came to \'fit the next stage\' at a time convenient to ourselves.  He and his team work quickly, quietly and efficiently to a very high standard and Alan is always happy to give advise where required. We would highly recommend Alan and Michaela Wright and the team at Vision Telecom.   

Matt and Hen Knight, Home Knights building and property management

Name: Mr G
Area:  London
Alan and Michaela are a great team and were very helpful in identifying the best product for my situation. Installation was painless and Alan made understanding how to use the system very simple. Thoroughly recommended.  Mr G, London.


Name: Carole Brown
Area:  Orpington

Dear Alan,

Many thanks for your email updating me on Dads alarm. He called me earlier to say how pleased he was with you and your service.

It seems to me that he has got more than he asked for and at a fraction of the price he was expecting to pay !

We are both very happy and will be recommending you to other people now.

I was also grateful to know how the remote system worked ( hope I remember when and if I get a call !! ) Once again many thanks and thank you for looking after my Dad for me.




Your company is one of the " good guys " and I hope you both have a very prosperous 2015.


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